The service and communication was excellent and your web site was easy to use. Many thanks. ...Nick Gibson
|
Good service, fairly quick delivery - all good ...Andrew John STANLEY
|
I have found your service well below par and your customer service terrible. The lack of awareness of where items are or when they are being delivered, no reply to repeated calls and miscommunication within your company have lead to me to cancel the entire order to days ago, and today Wolseley called to deliver items on Monday. I have communicated with too many different people and their seems to be a lack of ownership, knowledge and customer service.
...Sol Goodall
|
easy and cheapest way to by boiler parts will use again ...Alexander E Lawson
|
Excellant service, would definitely use my tub again ...Karen Tarrant
|
Cusomter service is great. I ordered a part needing it to be shipped to the US and the customer service team quickly got the part to me and kept me inofmed of my order throughout the process. Unfortunately, through no fault of the MYTub team, the part did not fit. For those ordering parts from the US verify the OD verses the ID of the fittings. I ordered a 50mm push fitting coupling and got exactly what I ordered. The coupling is apparently measured by the OD and I needed a push fit coupling to fit a 2" 50mm ABS pipe. In the US that would be 2" 50mm ID and about 54mm OD. Lesson learned. ...Tracy Reinmiller
|
A very fast efficient service, from ordering to delivery and communications were excellent. A pleasure doing business with you and i will recommend your company to friends.Many thanks Graham. ...graham jack
|
Good service, order arrived within a few days. ...William Bennett
|
Many thanks for great service. Other suppliers quoted 5 to 7 days delivery for the gas valve, MyTub had the part delivery in 24 hours. Christine was an absolute star in facilitating the parts supply. So glad I found you on-line ...Paul
|
Simple ordering, good service, quick delivery, right parts, will use in the future. ...Jerzy Bryzek Versato Ltd
|