The processing of the order was very good, with excellent communications over alternative parts etc. The delivery cost was astronomical, and when a massive lorry turned up to deliver a single valve i could understand why. The carbon footprint must have been massive too! Why didnt you stick it in the post
...Mike Sewell
|
Very pleased with overall service. Good practical web site.Helpful with delivery window.
...Peter Grainger
|
Good products
Good service
However cost of postage and packaging i.e..
Placed in a plastic bag, excessive.
...stephen Lusher
|
As described, although not sure how I ordered 2, only needed 1.
Postage very costly too!
Edd
...Brompton Plumbing
|
Delivered as advised
...Andy Reed
|
Thank you for your help. I will be recommending you to my friends, family and colleagues.
Regards
...ROB Whitehouse
|
I have been waiting 10 days for a part to be supplied. I asked MyTub how much longer I had to wait and received a vague reply saying possibly next week.. i cant run my business like this, what do you think my customers will say. I wont be ordering again. I don't suppose for one minute these comments will be displayed on My Tub feedback. So that makes me wonder how many other customers leave feedback that is not displayed..
Steve Prior
------------- ---------------------------- Reply to feedback ------------- ------------------------- ----------------
Hi,
I am sorry about this. I have just looked at your order & we are continually asking supply chain for this. These parts sometimes do take a while to come through the system for free delivery. The manufacture do offer an overnig
....
|
Great service - delivered as promised
...Anthony Hogg
|
Good communication and service, product arrived when it was supposed to and in good order. Would buy from them again no bother.
...Stephen Hayward
|
Excellent prompt, efficient service. Very good value for money.
...Winston Hoe
|
£
£1341.07 
