Toilet seats were poor quality. Dont think they were genuine roca toilet seats as advertised.
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Hello
I have spoken with the delivering branch and these are indeed genuine Roca products.
You are very welcome to return them for a full refund.
I will be calling Roca today to give them your feedback and ask their comments.
Regards
MyTub
...Mick Malone
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Hi As this was the first time I have used my tub I was not aware of what kind of service I was going to experience ,however I should not have worried as your service and feedback have been first class,although I have a few issues with the product my tub are addressing them and keeping me informed.
Yes I will have no problem dealing with my tub again and would recommend the company to any person that I know
Cheers D.H. ...David Hubbocks
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Despite the fact that the order was delivered at seven days and I thought it would only take about 2 days, as soon so the staff knew there was a problem they could not have been more polite and helpful to ensure I got my product. Well done and thank you! ...Pamela Bullock
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All good. Excellent service ...Peter Dickeson
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After sales was excellent with updated delivery information. Once delivery date confirmed this was met. Competitve price with service. Thanks ...Craig Watson
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I am pleased to say it came on the day it was suppose to and better still it came early in the morning.
Thank you very much
Keith
...Keith Gillie
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product easily identified using google link. prompt delivery. thank you
...julian rudek
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Slight issue with wrong item being delivered, however manufacturers fault and not My Tub. Excellent correspondence throughout. Cant fault the customer service, especially Jeannette who was very helpful. Many thanks and would not hesitate to recommend this company. ...Simon Morris
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Excellent prompt, efficient service. Very good value for money. ...Winston Hoe
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Thank you. I had got my order but you dispatched it with one day delay! ...Ryszard Wojcicki - RW Building and Maintenance
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