|Quick & easy transaction
|I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent
|The part I ordered came in reasonable time, I picked it up from my local plumb centre. At first I was quite annoyed at the fact that my location was going to incur a £15.00 vat delivery charge, this is maybe something that could be made clearer at the time of purchase, however , the communication between myself and your customer service department was excellent, and they assured me no charge would be added if I picked it up in Castlewellan. I would use you again in the future
|Received order as promied on time.Would use you again
|Order recieved, good professional customer service, with thanks
...SAMA Organisation Ltd
|Thank you for speedy processing & delivery of my order. Good communication from the supplier. I would certainly use your services again.
|Simply put ..., you are the best !
|Very smooth professional service - if the need arises I will definitely be using this site again.
Nice site - keep it up.
| many thanks for getting order for me after a local company said they were
no longer in stock anywhere. cliff
|excellent price and speed of service. very impressed