The young lady who helped me , Jeanette , displayed customer care and a willingness to assist so rarely seen these days. She has a pleasant attitude and nothing seemed too much trouble. Thank you !
...Len Burton
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Great customer service and quick replies to any emails regarding my purchase. The part was sent out quickly and my boiler is working perfectly in fact better than it did before
...Duncan Kerr
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Goods arrived ok
Updates on deliverytimes useful
overall Good service
RJP
...Rod Peto
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Fantastic service . Very pleased with the customer service . Thank you so much for all your help !
...Annie Meadows
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slow delivery, moderate price, not over impressed.
...mike trask
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Submitted query via the the live online support prior for a sending order which was answered immediately - great help! Overall am delighted with the service provided and the product received - will certainly recommend and use again!!!
Thank you!
...Jo Hatley
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I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin
...Emma Sproat
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Very impressed with service . Most suppliers just indicated the part was obsolete. You came back with a further request and searched for a replacement part which worked fine. For an on-line supplier this was explementary service . Will certainly recommend to other gas engineers.
...Michael Lukey
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Although I find the service you provide in responding to, and following up on, orders to be very good, your website is most confusing. There is far too much peripheral clutter, but where precise detail matters, as in giving sufficient detail of individual items available (the different types of P trap lavatory, for example), there is only the vaguest information. Thus I ended up ordering the wrong type of lavatory for my existing system. My plumber will work his way round this, but all the same I feel let down.
...Trevor Peach
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cant fault service,remarkably good
...Graham Wild
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£
£21.98 
