The price was good but the service was some of the worst I have had shopping on line. One broken promise after another. If I had not progressed the order by phone I would probably still be waiting!
You need to get your act together, I will never use Mytub again.
Still convinced you write the rave reviews yourself.
Frank.
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Dear Frank
Good afternoon, I am very sorry for your experience.
No excuses, all I can see looking at the order is we chased this up with the
manufacture a lot. We gave up & got in from another branch which meant it
had to go through several sets of hands.
I am really sorry we did not keep you informed as we should have and normaly do.
Regards
...Frank Conway
|
Order received now. All good, but cant believe how long it took to arrive. Customer service was excellent though.
...Colin Crow
|
Brilliant service, very happy
...NEIL VICARY - BRYEN LANGLEY LTD
|
Item deliverd quickly. Totally happy with it.
...Jack Wong
|
Good speedy delivery thankyou
...Karl Humphrey
|
Arrived a week later than original delivery estimate, however regular communciation throughout explained reason for delay and updated delivery estimates. Overall an excellent service received.
...Antony Durrant
|
Excellent service. Arrived in time and no damage to coals. Did not think I would find company to supply goods as fire no longer available.
...Janet Doohan
|
Bit of a delay - 1st because out of stock, then something went wrong with the delivery order. But they kept me advised and and,when it did arrive, all ok and at good price with free delivery on order over £25.
Would use again.
Nick Jenkins
...Nick Jenkins
|
A very nice product, when it finally arrived.
My first delivery was lost in transit but Mytub were very good at keeping me informed of the situation.
...Grahame Arnold
|
Found ordering straight forward.It was a little confusing that the date of arrival was found to be a day before the depot received it ,but I was confident that it would arrive the next day . And so it did.
...Mrs Mairi Wallace
|
£
£266.02 
