While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive.
...Conor Donnelly
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Although item being out of stock I was always kept up to date with status and delivery was as scheduled. Excellent customer service.
...Beverly Horn
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The service from mytub was first class. Thank you.
...JOHN MCCARTHY
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Super company to deal with
...ASQUITH BUTLER LTD
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Excellent and helpful service.
...Christopher Chorley
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Just what I wanted and at a much better price for the item and the carriage than other suppliers.
...Mr Tim Green
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Great product, good communication and delivered on time - what more could you ask for
...Nicola White
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MyTub kept me informed of the progress of my order at all times and although the order was not received by the estimated delivery date originally provided I felt that MyTub were genuine in their apologies and doing their best to expedite delivery. Once delivery was confirmed I received the order, a bath, on the specified day and am very happy with the quality of the item.
...Edmund Lusk
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Item sent quickly and with good packaging, thank you.
...c. dunkley
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Excellent service and communication. Product as described and arrived swiftly. 5 * service would throughly recommend!
...Tracey Eve
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£
£6.35 
