The price was good but the service was some of the worst I have had shopping on line. One broken promise after another. If I had not progressed the order by phone I would probably still be waiting!
You need to get your act together, I will never use Mytub again.
Still convinced you write the rave reviews yourself.
Frank.
------------- ------------------------
Dear Frank
Good afternoon, I am very sorry for your experience.
No excuses, all I can see looking at the order is we chased this up with the
manufacture a lot. We gave up & got in from another branch which meant it
had to go through several sets of hands.
I am really sorry we did not keep you informed as we should have and normaly do.
Regards
...Frank Conway
|
I would like to say that MyTub were extremely helpful Laurie with sourcing my spare part. Quick, efficient and polite.
The part arrived very quickly.
Thank you
Neil ...Neil Stephens
|
All is ok, the delivery cost is a little high. ...Chan Wai Yin - William
|
thanks all,my order arrived on the due date,should make a great livebait tank on our boat,regards,h. ...howard john whitney
|
Order has been received and all is ok. Thankyou so much.
MurielTobin
...David Tobin
|
Very swift delivery.would use again for sure. ...mrs h hudson
|
Goods received as ordered and as per estimated delivery date. Thank you. ...Adrian Porter ta
|
Great service , had a problem with delivery but this was addressed very quickly and a replacement sent out next day at no extra cost
Would definitely recommend and use again ...Janet
|
Great communication throughout the transaction. Will use again ...keith russell
|
We ordered the lavatory pan late on a Thursday and it was delivered early the following Monday morning. Our builder examined it and was very pleased with quality of it. Installation is now complete and I am veery pleased with my new cloakroom. Thank you for your prompt service and delivery.
Yours faithfully,
Mrs. C.S. Petrie. ...Mrs C S Petrie
|