Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti ...Andrew Thompson
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Thanks, nice quick and easy service. Great communication about every part of the order.
Cheers ...R Stevens
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Many many thanks for your cooperation and understanding in cancelling the order.
We shall not hesitate to use your company again when the need arises.
Regards ...Sue Wardell
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Thank you for your prompt service and I was able to keep the appointment booked in with the customer. I was kept informed by your team at every stage of the order. I will use you again.
Kind Regards
Richard ...Arden Gas Services
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A prompt and efficient service, delivery on time. A good experience, can definitely recommend. ...Alan Richmond
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Very fast delivery, good company to do business with, thank you ...Adams Joinery Ltd
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Excellent service - order correct and on time.
Thank you ...Opus Property Services Ltd
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Excellent service, regular updates given on delivery. Email contact easy and very efficient. ...Michelle Phillips
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good experiance part arrived on time when they said it would. I was not in!! popped to shops for 10 mins!! but very helpful driver called me and arranged to leave it with neighbour. ...Kenneth Hill - HSE Solutions
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many thanks, good price for part, good delivery, good communication, would buy from you again
...paul rushton
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