Delivery time on items when first ordered was rather long and when only one turned up instead of 2 I was worried.
No need, the replacement came through very quickly
Overall a satisfied customer
...Lesley
|
I was pleased with the prompt dispatch of my order. All in all very efficient. Thank you
...Marianne Tissandier
|
I have been waiting 10 days for a part to be supplied. I asked MyTub how much longer I had to wait and received a vague reply saying possibly next week.. i cant run my business like this, what do you think my customers will say. I wont be ordering again. I don't suppose for one minute these comments will be displayed on My Tub feedback. So that makes me wonder how many other customers leave feedback that is not displayed..
Steve Prior
------------- ---------------------------- Reply to feedback ------------- ------------------------- ----------------
Hi,
I am sorry about this. I have just looked at your order & we are continually asking supply chain for this. These parts sometimes do take a while to come through the system for free delivery. The manufacture do offer an overnig ....
|
Quality products at unbeatable prices, great people to deal with and free delivery to Inverness! ...Gerry Beard
|
First class to deal with. Great comms from Christine and part arrived on schedule. Definitely use my TUB again. Highly recommended ...dugald Macaulay
|
Very efficient delivery and notifications of transit. Thanks ...Nigel Appleby
|
Brilliant service. Easy to order, came slightly quicker than initially estimated but with confirmatiuon of delivery day by e-mail ahead of the time meant no problem. Price was good, too! Would use you again on this experience. ...Graham Tolley
|
The services and shopping experience with MyTub from ordering to
delivery were 1st class ...ian boyd
|
Customer service from MyTub was excellent. Steve and Samantha kept me well up to date with the delivery status of my order. I will definitely use MyTub again. ...Stephen Hanmer
|
I was very impressed with the service I received when buying my sink. The price was the best I had found anywhere and although I had to wait for it to come into stock the delivery was on time and the day I was told it would come.
Customer services was excellent with extremely polite update phone calles to my enquiries.
Thank you for a great service. I would recommend you to anyone. Also great website, really easy to use. ...Sarah Stanley
|