Requested delivery time for possible order - advised 10-15 days - agreed and ordered online - then to be told delivery not til Oct 08 - I would have appreciated being told this in the beginning as this is what I was trying to find out. However - when I phoned to cancel & request refund - this was done without any problems & email sent straight away confirming refund done - Thank you ...Janet Kulpa
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Very good service. No complaints whatsoever. Item delivered in perfect condition very quickly as notified. Thanks. ...GaryJones
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Good price, efficient communications and quick delivery. Thanks! ...Russ Pickard
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I have ordered toilet seats from My Tub Ltd on several occasions now and I have always found the service to be fast and reliable. The website is very user friendly and I am always kept up-to-date with emails. Thank you. ...Lisa Smith - Bircham Dyson Bell
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Excellent service, been struggling to find this item locally but placed the order and 2 days later it arrived.
Thanks ...daniel macdonald
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The central heating valves I have just bought from you were at a very good price and delivered vey quickly.
thanks Brian Townley ...Brian Townley
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Great service - very happy. ...Gerard Crawford
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I am a bit disappointed if I am honest, If the delivery date was shown to me before I paid, it wasnt obvious enough because I didnt see it. Had I realised it would take 5 or 6 days i.e. you probably didnt have it in stock I would have gone else where.
Added to that, when the delivery driver arrived he didnt waste any time trying to find anyone, there were at least 4 people here at the time, so he didnt leave it in the porch I dont remember seeing a delivery instruction box on the order page either Consequently I had to drive to Hexham to collect it, but the item was still on the van from the day before , so I had to wait until after 3:30pm to get it.
These are two separate problems, each understandable. however together its not great. If you would like more feedback and ideas you are we ...Southlands Farm Cottages
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Very happy.Everything went nice and smoothly. I hope to use you again in the future. Thanks for your help ...Michael Chessman
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Was very impressed by your efficient service and for all help in trying to track Dimplex spare part. Thank you to all staff involved. Elizabeth Burden ...Elizabeth Burden
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