After ordering a toilet seat that was not for a standard sized toilet bowl that didnt fit. Your customer service was exceptional. A new seat was sent out and the other one picked up for me very quickly. It is so good nowadays to get help and advice that is needed. Well done!
Although in no way your fault, I think next time I might be better changing my toilet so a standard seat will fit, rather than replacing a seat at £92.
Once again many thanks for your help!
...Sandra McCrindle
|
Toilet seats were poor quality. Dont think they were genuine roca toilet seats as advertised.
------------- ------------- ---------------
Hello
I have spoken with the delivering branch and these are indeed genuine Roca products.
You are very welcome to return them for a full refund.
I will be calling Roca today to give them your feedback and ask their comments.
Regards
MyTub
...Mick Malone
|
Very happy to find the parts for my tap I have been hunting for a while. Regular updates on the status of my order and swift delivery too. Great to do business with. ...Vitor Ferreira
|
Fast delivery and item exactly as described - excellent service! ...russdell thoms
|
Mytub goods delivered very fast even non standard items
Courier rang when was outside our building. Highly professiona
service. Will use My tube in future.
Ladi
Mitie TFM ...Ladi Mitie tech fac management
|
MyTub did an excellent job, total satisfaction. Even though I originally ordered the wrong item, they were happy to help replace it with the correct one. ...Julius Ross
|
The items were delivered quickly and were well packaged. The delivery driver was very polite and I would definitely order again from mytub. Many thanks. ...Mrs Joanna Littlejohns
|
Thank you for giving me an accurate delivery date on the day of my order. The item arrived on the day expected and is as described. You are one of my trusted companies to buy from.
Regards
Steve Broad ...Steven Broad
|
Excellent, saved my life! ...Kate Kwong
|
Good service, order arrived within a few days. ...William Bennett
|