Very slow delivery on urgent parts.
Staff were very quick to reply to emails about our concerns, but it still took a long time to receive the goods which were affecting our process.
...Whitby Seafoods Ltd
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Order delivered on the day quoted
I think the delivery driver had recently undergone a charisma bypass!
I was very surprised to find the ceramic basin was shipped without any pagaging or protection - a risky strategy I would think.
Yours
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Dear John
The supply of sanitaryware comes from the manufacture without packing we also use internal transport rather than couriers which is why the items get there in one piece.
Regards
MyTub
...John Murray
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What wonderful site and service. Managed to find a discontinued item which I tried everywhere without success! Saved the day and i’m very grateful!
...Tahir Kiyani
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Excellent price, excellent service. Would highly recommend.
...David Richardson - Fenwick Ltd
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We had looked everywhere for this matching tap! and then found it easily on your web site.
Have found the customer service excellent. A big thank you to Christine.
...Joan Walker
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Great product, arrived quickly. Hassle free shopping for an item that I couldnt find anywhere else cheaper!
Highly recommended.
...richard farmer
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The service is very good. Items are always delivered on time. Also when I text for any information I am always updated as soon as possible.
...Nicola Richards
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Hi, I found the service very good and quick ,The lady i spoke to in customer service top class and would use your firm again. yours Mr K DAVIES
...keith davies
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I ordered this same item just two years ago thermo couple for gas fire ordered it the at 3pm arrived 9am next day, this time taken a few days longer but no emergency so pleased enough about service, the only criticism I made then and am making now still no PHOTO image of the item being purchased it really does make a difference when you can compare it item that you trying to match, luckily I still had the same part number, but would illuminate some problems.
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Dear Henry
We have uploaded a photo now, thanks for the feedback.
Regards
MyTub
...Henry P Robinson
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You asked fora review which I am pleased to give. Not having used your company before and finding a couple of days before Christmas that I needed a spare part for my fire, I came across your name as suppliers of the part.
I duly ordered this part and was so pleased with the service I received and took the trouble to comment on your excellent service at that time. Imagine all the hustle and bustle of the Christmas period, delays, etc. with transport generally - BUT - your firm came up trumps and delivered the spare part before Christmas - much sooner than expected, particularly when the delivery date was projected for January. Well done and thank you. I would not hesitate to use your company on another occasion.
...Evelyn Moore
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£
£219.88 
