I was impressed and would recommend mytub. Mytub was easy to contact, I spoke to people on the telephone who knew what they were talking about and if uncertain would look into the matter and get back to me with reliable information. i could see the conversation history by using the contact us form. I was kept me up to date with my order process via emails. A company that deserves to do well.
...jane wilkinson
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I am happy with my purchase.
Good communication by seller including delivery date straight after purchase.
Item delivered as information provided.
Nothing to fault
Many thanks
...Radoslaw Gugnowski - RMG CONSTRUCTION LIMITED
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Goods received OK, thanks. Slightly surprised that they were loose in an open-top box. E-mail updates received from you kept me informed, but would be more useful if your notes were in reverse chronological order - with the more recent comments at the top of the e-mail rather than at the bottom.
PFN.
------------- ------------------------- ------------------------- ------------- -------------
Dear Paul
Thanks for your input we are looking into the notes order on the emails.
As we use our own distribution system for deliveries there is no need for excessive packing as the items come from the shelf to the van then to your door, all treaded with great care.
Regards
Steve Marshall
...Paul Newton
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Great Service delivered as promised with a great price highly recommended
...Jason Birch
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Well happy good information and quick delivery
My local plumbase said they couldnt supply these items so was surprised to get them from
You
...Steve MacDonald
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The tap cartridge was exactly what I wanted and cured the leak.
...Christopher John Cole
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Dear Jeanette,
Thank you very much in turn for your help and promt correspondence - excellent customer service! (Please show this to your line manager)
Best wishes,
...Haydn Stanley
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Although, the unit was unavailable at the time, and the delay was a number of weeks, once informed of the scheduled date, the date was stuck to, and I dealt with well informed staff, and keen to "find out" rather than "fob off" attitude, and they were happy to help. Arrived in decent packaging and kept informed over automated e mails as well as brain behind email when requested for information. Good to deal with.
...Phillip James
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Really good service. Delivered what was ordered. The only surprise, pleasant, was that it was delivered one day early!
...Alan Marriott
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Im happy to say you have provided me with an excellent service in sourcing the boiler part i needed. Two other companies had advised the part was obsolete, despite it being listed on their websites and taking payments. Im still waiting for a refund from the second company 5 days later! I phoned My Tub who checked while i was on the phone to confirm they could get the part and consequently it was with me in two days.
...George Paparestis
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£
£136.43 
