Transaction as it should be. Good price, communication and delivered on time. Would recommend and use again. Many thanks. ...Angela Robertson
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Unfortunately, the CD valve of the Tristan 06732COMPL thermostatic cartridge was found broken when it was delivered.
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Hello
Sorry for the inconvenience, I understand this was immediately resolved with a replacement.
Regards
MyTub ...Xiaobao CHEN
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Order arrived intact and on time. Thank you. ...Kenneth Roberts
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I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin ...Emma Sproat
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Offered the best price for my required product, items arrived quickly and safely. First time I have bought from Mytub would use again in future. ...Gary - Bygrave
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Dear Jeanette,
Thank you very much in turn for your help and promt correspondence - excellent customer service! (Please show this to your line manager)
Best wishes,
...Haydn Stanley
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happy with the service ...alex samborek - samborek plumbing and heating
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Excellent service. Very happy
Recommended. ...Peter Hillyer
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Found this company after many hours of trawling the internet looking for a part for my shower that I couldnt get anywhere else, the lady I spoke to on the phone was really helpful,placed my order it arrived a day early ,great price ,delivery costs a little high.other than that great. ...R FRIETT
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Fantastic service thanks so much 100% ...james wilson
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