Hi.Good communication. Although shower head was obsolete mytub sourced one from elsewhere. I did pay extra for postage but arrived promptly and still a good price. Very pleased thank you.
...Mrs E Thomas
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very satisfactory service. thank you very much
...george baker
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Excellent service! Fixing brackets were missing on delivery but the delivery driver found them in his van and came back on SUNDAY. The sink was received in perfect condition which was a surprise as there was virtually no packaging.
...PeterBennion
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Ordered easily and delivered as advertised. All good
...Paul Lincoln - OPS London Ltd
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Dear Jeanette,
Thank you very much in turn for your help and promt correspondence - excellent customer service! (Please show this to your line manager)
Best wishes,
...Haydn Stanley
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Hello,
The damaged item was picked up by DHL 4 March.
Thanks very much for your amazing service. I was very impressed with how well you managed the replacement part.
...Trevor Charles
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Great delivery thanks
...Peter Horsfall
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Spoke to a very helpful gentleman who researched goods for me and phoned me back with information. A great service, thank you. Looking forward to recieving goods.
...Jo Ash
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Thank you for the opportunity to comment on my order.
The people I have dealt with and the actual products are fine but the overall service I have received is the most chaotic of any internet order I have ever made!
To cut a long story short, a large number of e mails led to my order being delivered on 3rd September - or so I thought!
2 of the 3 items were actually delivered with no mention of the third.
After more e mails, delivery was arranged for pm today 7th September. Just to add insult to injury, The missing item was delivered at 11:20am and it was only by chance I arrived as the van was about to leave.
To sum up, my straightforward order took a stack of e mails, a lot of time arranging various people to wait in to receive it and eventually a bit of luck to complete it!
Overa
...David Morris
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I have nothing but praise for Steve and his colleagues. I ordered a discontinued Ideal Standard bathroom sink from you. Steve called me and advised it might be better for me to collect rather than wait for delivery with the risk of damage. He had already confirmed its condition as 100%. It was not there were scratches and stress marks. Steve then located another for delivery. this arrived scratched. He then located a third this seems to be undamaged. Each communication has been responded to quickly and efficiently. Peter.
...Peter Short
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£
£165.89 
