|Good points - Item arrived promptly, well packed and as described. Efficient service for a replacement part.
Negative points - My inbox has 11 emails from them, most of which were not necessary. Courier carriage charge of £7.20 was excessive for an item that could have been posted by Royal Mail for £2.80.
|Super delivery for an excellent product at a most competative price.
Many thanks JBC
|Very happy with the service from MyTub.
We very much appreciate the updates re. delivery date.
Will certainly be visiting your website again and look
forward to placing more orders with you.
...Heat Plant Services Ltd
|Great product, arrived quickly. Hassle free shopping for an item that I couldnt find anywhere else cheaper!
|On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even
|First class service
...Brian Thomas Carter
|Price of product great. Price of postage excessive. Something tells me you are using the postage costs to supplement the cost of the product!
|Part arrived within 24 hrs and no problems whatsoever. Many thanks. No hesitation in using you again.
|As stated below retail prices delivered to our door thus saving the railway nearly a fiver on our simple small order. Will use again.
|goods arrived on specified date, in good condition - thanks