I was very pleased with the product but disappointed that it took over two weeks to be delivered. The web site is good and I would probably use mytub again, delivery problems not withstanding. ...Neil Parsons
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Having waited in all day I received a phone call from the carrier stating that you had sent 1 by 1 unit instead of 1 by 4 pack of water filters. Is this correct. They also state that delivery will be some time tomorrow. Apart from this problem it has been a pleasure dealing with you. I appreciate being kept informed as to order updates
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Hi Peter
I apologise for the mix up in the delivery I have contacted the branch and they assure me your order has been re-ordered. The manufacturer in error thought there was only item on your order and so only sent us one filter. The branch say they sent the one item to yourself until the others came into stock. However the 4 items have been reordered and as ...Peter D Allum
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Good service. Prompt delivery ...Bedford Girls School
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Thank you for the quick service. ...Keith N Eyre
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Thank you for the exceptional service and prompt delivery on the day requested. ...Suzanne Mills
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Order despatched promptly and delivered without problem. Good communication throughout order process. Business how it should be! ...Power Plant
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Very happy with the service
Goods arrived as promised ...Anthony Roberts - MINACK MECH MAINT
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The Customer service agents at My Tub were very friendly and helpful. I was glad to received prompt responses to my questions and requests. Thank you for your help! ...Marine Construction Management
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Very impressed with the service I have received from My Tub. Order arrived very quickly and staff were very helpful when I had cause to ring to query an issue setting up my account. ...Catherine Clark
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Good service in ordering and delivery
Thanks ...A Canning - ADC Joinery Dungiven
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