Great. Item arrived as promised, item as described & cheaper than elsewhere. Very pleased.
...Barry Coleman
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The parts were just as we needed and arrived packed well and within good time.
They were reasonably priced and we would most certainnly use this service again for any of our plumbing needs.
...Jill Bull - Inclusive Care
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Great service with regular updates on delivery. No need to chase anyone product arrived as described
...Christopher Robinson - Evolve Services Group Ltd
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Hi there,
I was disappointed that it took over two weeks to deliver a product that was in stock, and appeared to sit with the courier company for some time. I had to chase several times for resolution, and paid for an item I had not received some two weeks before receiving the goods.
Thank you
Lee Bedford
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Hello Lee
Looking through the order notes between us and our distribution I am also very disappointed. This looks like it has gone via a courier and just just been lost in the courier company nonsense of "its on its way".
Sorry for the inconvenience and I will be passing this through the correct channels.
Regards
...Lee Bedford
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The order was efficiently processed. communications were excellent. The items were delivered at the time indicated. The handling was appropriate for the fragility of the products in question.
Thank you.
...Stephen Watts
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Many thanks for the Valve, great communication and a great price, Many thanks
...Vigo Limited
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Very helpful service, particularly when I made a mistake in the order and it was corrected without hesitation at no additional cost..
...Hugh Kelly
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Well done guys, you sourced an obsolete part in 48hrs, great communication, first class service, your number is now on our board!
...Brooms Park Ltd
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Order was not delivered on the day specified in the order update e-mail which was very inconvenient as someone had to wait in all day. However when we raised this issue we did receive a quick response and the sink arrived the next day. The sink is great and as described although we were a little surprised that it arrived with no protective packaging. In this instance the sink wasnt damaged but it would be very easy for a sink like this to be damaged in transit without any protective packaging.
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Dear Tim
We are sorry for the inconvenience and are looking into why this occurred. As we do not use couriers to deliver pottery the delivery team who are used to delivering sanitary ware are simply picking off the shelf, putting on the van then droppi
...Tim Amery Limited
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Thank you
Kept fully informed of the product availability and options avaialble.
Delivery made in promised timescale
...Mr J P Lightfoot
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£
£573.76 
