Service was great but collection was not made by My Tub resulting in our delivery not being next day but the day after which affected progress on site, main problem it took my call to ascertain that delivery would be delayed, no-one called me ........ ...Andy Earl - Rg Group
|
Slight issue with wrong item being delivered, however manufacturers fault and not My Tub. Excellent correspondence throughout. Cant fault the customer service, especially Jeannette who was very helpful. Many thanks and would not hesitate to recommend this company. ...Simon Morris
|
laurie was very helpful in finding the correct part i required, which i ordered and received the next day.
Many thanks,
John ...john william barber
|
Good straightforward ordering of what turned out to be a difficult order to complete because stock held in Spain nothing to much trouble kept informed order delivered in reasonable time frame in excellent condition well done mytub!!! ...R beesting
|
Great service prompt. No hassle. Would use again thanks ...Paul Edwards
|
Excellent service overall. Spoke to Christine on phone and she was very pleasant and helpful. Also emails on updates to delivery very good ...David Lindesay
|
Many thanks to Christine for help with ordering the parts I required....Items arrived as promised on the updated delivery day...many thanks and regards to the team ...Steven Morrison
|
As always, I received an excellent service from Laurie and Christine. Communication top notch. I wouldnt think of going elsewhere now.
Regards ...Gordon macleod
|
Thanks to you all. Fantastic service !
My cabinet arrived exactly as stated but had an obvius manufacturing fault. You went out of your way to resolve the problem and kept me updated with progress.
Everything was done so as not to inconvenience me.
I really don't see how you could improve on your Customer Service.
It's been a pleasure doing business with you.
I shall definitely be back. ...Mrs Lorraine Lovell
|
While the order is NOW complete, it took far to long to deliver weeks rather than days and the price went up to boot.
Over all score for MyTub = 5 out of 10 ...John Thomson
|