Very good communication and an excellent service. Thanks. ...Edward Kinsella
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Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
...A Randall
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Excellent service, thank you, will use again. ...Grace Sturman - Country Cast Baths Limited
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Very quick delivery once I decided to place the order with the slight risk the parts were incorrect. It turns out they are correct. Pity your supplier contacts were unable to confirm for sure and didnt even bother to reply to you it seems. ...Neil Purves
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very good customer service ! ...Marta - J and Z Construction Ltd
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Good communications, keft informed of order status. Delivered on time.
Thanks ...David Gunn - Truma UK
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Prompt and efficient service ...Peter Morecroft
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Radiants arrived promptly and in good order. Now successfully in use. Very pleased. ...Graham Currie
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Excellent service, well done. Part arrived as promised in 2 days. ...Geoff Tyler
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Thanks for the excellent service, I collected the goods from the local suppliers as you suggested to prevent delivery charges and everything went smoothly. Your customer service is especially good and not as common as you would expect nowadays so thanks again.
M W Kean ...Maurice Kean
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