the water heater arrived yesterday with major parts missing the metal casing is scratched and dented - the box that it arrived in was very battered and looked like it had been opened and resealed. rang mytub straight away and was told that I would be sent a returns label to return the damaged goods, but I do hope a replacement water heater is also on its way.
------------- ------------------------- ------------------------- ----------------------
Hello
We are very sorry for any inconvenience, a new unit is being sent out today to you.
Regards
MyTub
...langley grammar school
|
Excellent service delivered on time, would order again with them. ...jon pullen - J R Pullen
|
Thank you for providing a fast and well communicated buying experience, my basin arrived when you said it would....great! ...Martin Pymm
|
Great service and fast delivery. Product well priced and good selection to choose from. Web site on ipad easy to navigate. ...Roger Marshall
|
Efficient and prompt despatch
Product as expected
Easy ordering ...stephen watts
|
Excellent Customer Service and prompt delivery of an obsolete part which. mytub managed to locate. Thanks - boiler up and running again. ...Matt Clancy
|
Very good and efficient service. Notified in advance of delivery time and item was delivered to schedule.
I left details of a safe place for delivery but the driver was not informed of this but I was in so it was OK ...Michael Uttley
|
Very helpful chap, will use you again ...Terry smith
|
good service, would use again ...SHEFFIELD PARK ACADEMY
|
It arrived on time, and it works.
What more can one ask
Thank you ...Stewart Orr Sound Services
|