|Good prices but chaotic delivery. First one item had to be substituted and then another was out of stock despite being initially in stock.That was out of an order of only 3 items. All took many days.
|Excellent price and quicker than expected service with very good communication. Thank you
|Great price, only let down was the slow delivery time.
Would also be nice if you started stocking viessmann products.
...Morgan Barker Plumbing
|Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.
|Order arrived in good order and E-Mail communications were good throughout. The courier was conscienscious and contected me before delivery. Only slight complaint would be that it took over a week from order to delivery.
...Peerless Engineering Limited
|Fast delivery by DPD. Coals were as described and an exact replacement for the old ones.
...David McCombe - Mr
|Very obliging staff and delivery when expected. Thank you.
...FAO KEVIN WALKER
|Fantastic service, fast, friendly and very competitive, will definitely use again. Thank You!
|Great customer service, however the web pricing on the tube is a bit misleading
...ADRIENNE TUCK MARSHALL LAND SYSTEMS
|Towel rails received - very well packaged!
Staff helpful - only problem was delay in receiving goods - marked as in stock on website but turned out to be only supplied on order which delayed things by a couple of months..
Other than that, all good.