Couldn`t believe how quickly the parts arrived, and the right ones! Many thanks,
Steve. ...Hentervene Holiday Park
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Excellent communication, part fitted shower now up and running.
Cheers ...Dennis McEvoy
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Excellent service and communication. Product as described and arrived swiftly. 5 * service would throughly recommend! ...Tracey Eve
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Excellent service, great communication, good prices,
thank you
Graham ...Thompsons Fish and Chips
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Brilliant service. so happy product was exactly what i requred, looking forward to shop with you again
...Ammar
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Good price, long wait for goods. Updated often why the goods were delayed. ...David McColl
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Everything as described, and provided helpful updates on delivery date. ...Andrew Dey
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I have found the quality of customer service to be first class and would not hesitate to recommend My Tub to anyone I know.
Thanks for all your help
Ian McAlpine ...ian mcalpine
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Excellent customer service, keeping us informed about the delivery date for our order: thank you! ...Maurice Whitehead
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...Adrian Brown
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