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Siemens Rev24 7 Day Prog Room Stat |
Related Siemens Domestic Controls Products |
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...Adrian Brown
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I was very impressed with the service you provided. I initially phoned for information and received very helpful advice, and was able to order the goods online and arrange local delivery at no extra cost. This is almost unheard of with online shopping, so thank you very much. I will definitely come back again. ...Roger Finbow
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Very helpful customer service when I messed up on the transaction. ...David Simpson
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It all worked as it should have done, and I received the kit on 28 March, having placed the order on 21 March. That was quite satisfactory, but when I placed the order there was no information about delivery time, or availability.
I had to make a phone call to get this information, which I dont think I should have had to . Not quite as slick as some sites.
Peter Jones
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Hello
We endeavor to keep customers updated with news good and bad, on this occasion a note was created, but not sent to you in error!
Sorry.
MyTub ...Peter Jones
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Service, product , delivery etc all very satisfactory thank you. ...Robin Kooistra
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Was kept fully informed about the progress of the order, and the re-delivery was organised very efficiently. Could not fault the service in any way. Congratulations. ...David I Hutchison
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Very happy with service ...Stephen Spence
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The wording Does not have an automatic price update please enquire really means the price quoted on the page is meaningless. I checked the stock on the system and received an email saying the item is in stock. The system allowed me to order and pay at the price shown but I was then emailed and asked if I really wanted this colour and if so the price was 50% higher because it was a special order!
As far as Im concerned I was offered goods for a price, I accepted that offer and paid that price and then was told the price is significantly higher. I dont consider this to be good practice and recommend the wording be reviewed.
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Hello
This is a very valid point and one which will get addressed thanks. Price on application may be needed to preven ...Susannah Leyden
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Arrived in good order exactly on time and as stated in the catalogue.
Thank you. ...Greg Borgartz - Essex Wildlife Trust
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A very good service. Very satisfied ...Mr.K. Goodland
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Why choose MyTub Limited for siemens rev24 7 day prog room stat REV24?
- Fast deliveries
- Nationwide UK distribution delivery network
- Local pickup if required
- Professional Human Service
- Pre sales tech advice
- Second to none after sales service
- This siemens rev24 7 day prog room stat REV24 is a genuine branded
product
- Worldwide export if required
- Read what the experts, our customers have to say above.
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