Great service, delivered on date specified although quicker delivery would have been appreciated as only have one toilet.
Good communication and quick reply to emails.
Thanks will recommend to friends and use again ...Jenni Dent
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You were very charming & helpful & the part arrived efficiently the next day by UPS. I thought the part was the wrong one as it did not fit as expected & think I left a panicky message on your answerphone, but we have made it fit & all is OK and I Have hot water again so many thanks. ...susan henshall
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Excellent service with good communication throughout. ...Stephen Webster
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Good price, but took 3 weeks to arrive. Too long!
Good communication from customer services though ...MARTIN SEYMOUR
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Thankyou for keeping me well imformed of my order and managing to get it sent to me direct. Thanks for going the extra mile! ...Daniel Hoyle
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Fast effective service - got what I wanted - job done!! ...Dharmesh Kesur - Heart of Kent Hospice
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Thank you
Please do not send anymore emails ...John McMullen
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Delivery as expected and good communication.
However, long delivery time of 2 to 3 weeks. ...John Plumbly
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Good company,will use again. Highly Recommend. ...David M Russell
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Thank you for the opportunity to comment on my order.
The people I have dealt with and the actual products are fine but the overall service I have received is the most chaotic of any internet order I have ever made!
To cut a long story short, a large number of e mails led to my order being delivered on 3rd September - or so I thought!
2 of the 3 items were actually delivered with no mention of the third.
After more e mails, delivery was arranged for pm today 7th September. Just to add insult to injury, The missing item was delivered at 11:20am and it was only by chance I arrived as the van was about to leave.
To sum up, my straightforward order took a stack of e mails, a lot of time arranging various people to wait in to receive it and eventually a bit of luck to complete it!
Overa ...David Morris
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