|Excellent service, great communication, good prices,
...Thompsons Fish and Chips
|The service is very good. Items are always delivered on time. Also when I text for any information I am always updated as soon as possible.
|Fantastic service and great prices - handled my change of order efficiently and with little fuss, and kept me updated as to progress.
|Dealing with mytub was quite easy and although the part I required was out of stock they kept me informed on proposed delivery dates.
|I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent
|Seat arrived correctly and on the date said at the order. So all happy.
|What a great team of staff you have. Everyone I spoke to went out of their way to be helpful and they managed to supply the part I required even on 20th December!! I will recommend your Company to anyone and everyone I know who is needing the kind of items you supply. With many thanks and best wishes for a successful 2012.
|Very good choice of products, at competitive prices, and a relatively easy-to-use website. It would be helpful if stock availability, and lead-times, were displayed in real time for all products on the website, rather than having to make an availability inquiry.
Other than that, very satisfied with your service!
...Mrs M P Cudworth
|Received package on Tuesday 0710 -thank you for all the help and support not actually had control knob installed on fire yet though
|Nothing bad -helpful response, competetive price and timely safe delivery