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This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really....
...Ian Grosvenor
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The service was excelent, the goods arrived within 3 days.
the product was as shown and described on the web site
I would recoment mytub 100% ...
...Anne Langley - Langley
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Excellent sevice, Faulty goods were replaced within 48 hours.
I saved £34 on bath panel price quoted by local builders merchants.
Thanks.
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...R.B.Tudor
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very good service!...
...stephen rothwell
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Order has arrived and been fitted. Thank you for pursuing delivery....
...Frances Winder
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Brilliant range of products at lowest market price.
Top quality service including rapid delivery....
...Mr S Southgate
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Very good service
Easy to follow site, good communication re order status...
...neil l stewart
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Excellent service and communication throughout.
I will certainly use MyTub again if I need to.
Highly recommended....
...Warren Gilbert
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Very satisfied with the processing of the order and the very competitive price of the goods I purchased. All very efficiently done!...
...Geoff Yeates
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excellent service - couldnt fault it
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...cosmo leisure
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