|I placed my order for a basin and brackets on Thursday, 30 Nov 2011. Correspondence from Christine kept me informed of the estimated delivery date and on Friday 02 Dec 2011 Christine gave me the confirmed delivery date of Monday 05 Dec 2011.
The basin and brackets were not delivered on the confirmed delivery date of Monday, 05 Dec 2011. When I emailed to let My Tub know, Jeannette responded promptly and professionally. The basin was damaged and another one put on order to be delivered to me on Wednesday 07 Dec 2011.
This was delivered this afternoon which completes my order and I am satisfied with how everything was handled.
If I need any other bathroom or kitchen supplies in the future, I would not hesitate to purchase them from My Tub again.
|Following the receipt of a damaged item, one quick phone call and a replacement was sent and the damaged item collected. Would certainly use this company again.
|Great company can not fault it in any way great service many many thanks regards from Terry
|Excellent service, thank you
|The order was processed and received with no problems in a good timescale.
|Order recieved, good professional customer service, with thanks
...SAMA Organisation Ltd
|Prompt, efficient and relaiable.
|Product came in pristine condition. I am very satisfied of the lead time and the product. Over all 55 star. Thanks again Mytub
|Excellent service, been struggling to find this item locally but placed the order and 2 days later it arrived.
|Excellent service, good prices, great comms and fast delivery of quality products. Website a little awkward to search through, but bearable.