|I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
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Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.
|I could not recommend this company more highly.
Very easy to track my order, I received regular updates as to the delivery status, and the order was made on the day they advised.
|Couldnt have been easier. Fast efficient and simple. Thanks.
...john Price - Maxsym
|Excellent service. Kept fully-informed throughout.
Regards - John Carter
|We were happy with the purchasing process, it was only the delay in receiving a delivery date that caused us a problem as we had a building project on and there was a chance that we needed to reschedule other tradesman. As it happened the goods arrived on the date that they were eventually promised for.
...Allen Matthews - Glenammer Eng Ltd
Everything is ok.
|thanks arrived on time exactly as described... good service all round
|Excellent service, fast delivery and great item. Thanks
...vivian bradley - TTR Joinery
|I have just made my first successful purchase thanks to the patience of Deborah and Sophie. Have read the previous comments and could not agree more, fantastic place to get really hard to get bits, and once you get used to it, it's better than going shopping in town.
|Hi Christine and jeanette thank you for your speedy attention and resolution to this matter. excellent service
Thank you very much