|Excellent Service - Excellent communication. Very helpful staff who responded to all my queries satisfactorily and promptly despatched the order for me after I had placed it online. Most impressive customer service - well done. Also found my tub to have the best price for my part. :
|First time I have used mytub and not a good start.
Was informed Item would be delivered on 2nd Nov, item not received on 2nd or 3rd and after a phone call by me was delivered on the 4th
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Dear Mr Malone
Sorry for the delay, we confirm the delivery with the branch the day or two before it is to be delivered to you. If the branch say it is to be delivered we have no knowledge of that action not taking place, till you inform us.
Sorry for any inconvenience, I can assure you whilst errors are impossible to eradicate 99% of deliveries take place without a hitch.
|Problems with stock availability meant that this was not delivered on time, but comms was good and I was kept informed on progress.
|Great product, good communication and delivered on time - what more could you ask for
|My order arrived safely and on time. This is a good firm to deal with and I recommend them
...A M Smith
|Thank you for the good service and communication. Outta sight replacement curtain has arrived but not fitted yet. Im sure it will be fine though.
|Live online support was excellent, with a quick response. Hard to find product on the net sourced and delivered ok. Thanks for your supply.
...Mr Giles Batchelor
|Excellent Communication and Service.
Easy and friendly to deal with.
Returns handled without issue.
|Excellent service. On time, well packed and in good condition.
|Most prompt and friendly when I was negotiating a different delivery address