Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful. ...Bernard Adams
|
Order arrived intact and on time. Thank you. ...Kenneth Roberts
|
You have a great service and offer very reasonable prices on hard-to-find items. ...Amadi Cisse
|
The anti-vibration mounting mat for my pump works really well the pump operates quietly. ...Dr Ian Garth Higginbotham
|
Parts arrived in 2 days and my Washing machine is back up and running. Thanks For An A Service...... ...Steven Wheeler
|
Thanks you for your prompt service. Could not get ignition button for my cooker hob from manufacturers as no longer make them. You had one in stock and I ordered on Tuesday and received on Thursday - couldnt do better than that!!
Many thanks ...JANET THOMPSON
|
Excellent service my goods arrived in quick time,friendly contacts i would recommend. ...michael bull
|
Spoke to a very helpful gentleman who researched goods for me and phoned me back with information. A great service, thank you. Looking forward to recieving goods. ...Jo Ash
|
Great customer service and amazing delivery speed. Very impressed. ...Juan Jose Carlier - Inter-American development Bank
|
Fantastic service . Very pleased with the customer service . Thank you so much for all your help ! ...Annie Meadows
|