Next day delivery for a part for a forty year old gas fire. Very impressive. ...I SCED
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The delivery of the product was severely delayed, but through no fault of your own. I must praise your customer service for keeping me updated throughout the delay with regular e-mails. Thank you. On receipt, the product was fine and is now installed. ...R J Marsh
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Thank you superb prompt and attentive service, will definitely shop with you again. ...Mrs Pam Croft
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Item arrived, but did take a while. This may have been due to stock at the time.
Thank you for your service. ...Andrew Vogel
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Excellent service, fast delivery and items as described. ...Russell
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everything fine, slight delay but kept informed at all stages. ...PHILIP WAINWRIGHT
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I thought the service was excellent and had no problems, would definitely use you again and recommend.
Thank you
...John Watson
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Simple ordering process. Very helpful staff. Obtained product relatively quickly despite problems caused by Covid 19. Low prices. Very happy. ...Arthur Elliff
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Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
...A Randall
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Very fast delivery. Top Ware. Top ware. Gradly again. ...Manfred Ploesch
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