Sir/Madam,
I run a relatively small maintenance company where cost/profit ratio is king. I am also new to "my Tub." I placed my first order, today, over the internet, a lady called me back to ensure I was receiving best value for money for my requirements.
The lady suggested a change which I was very happy with, which means as a result I felt extremely valued and not just a number.
Now I will go to you guys first without question.
Thank my congratulations on running a very impressive company
...Dave Turner
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Good service from start to delivery. Helpful people and information at all times.
Many thanks. Allan, fpmservices.
...FPM Services
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I have found your service well below par and your customer service terrible. The lack of awareness of where items are or when they are being delivered, no reply to repeated calls and miscommunication within your company have lead to me to cancel the entire order to days ago, and today Wolseley called to deliver items on Monday. I have communicated with too many different people and their seems to be a lack of ownership, knowledge and customer service.
...Sol Goodall
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Helpful assistant, fast safe delivery, Many Thanks.
...Mr Graham Farmer
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Good communications and excellent service again.
...Caroline Steel
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Sophie and company, you were so good today, thank you for following through on my problems, really impressed with your reliable and caring customer service and your friendly response. thanks.
...ROBERT
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Excellent service, part received within just a few days. Would definitely use again.
...Caroline Rose Northamptonshire Police
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Excellent service, very quick delivery and very competitive prices. Recommended.
...James Poole
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Everyone I dealt with was extremely helpful and efficient. Steve Marshall particularly. I had been let down by another company so I tried myTub. The bath I wanted was out of stock at the manufacturer but Steve suggested a replacement. I placed my order on Thursday. I needed the bath by the Monday and it turned up the next day, Friday!! Admittedly the bath suggested was quite a bit more expensive but time was of the essence. Thank you again for such good service.
...John Trafford-Owen
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Competitive pricing, free and timely delivery.Fuss free.
...Patrick Howley
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£
£100.23 
