Efficient and friendly service from the customer services team. Made a hard job very easy as my toilet seat was not standard size.
...Kath Hall
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An absolutely perfect service and many thanks to the girls who helped sort out my problems.
...J Hannay
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Spot on,fast, efficient service very helpful.
I found the part on the website they checked it was actually in stock and it was delivered.
Thank you regards Paul ...Paul Harewood
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Although the item took a long time to be delivered I was kept constantly updated about what was happening and my messages were immediately responded to. As I didnt urgently need the item this communication was greatly appreciated. ...Vigo Software Ltd
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I was kept informed of arrival, as was out of stock, still arrived very quickly.Thank you for a easy transaction, and I would buy of your company again, ...lindsey brown
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Order was delivered as arranged, pleased with the goods. Very good service. Will be ordering another item again soon! ...George Robinson
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My order of a gas fire radiant was dealt with promptly. I was also kept informed about the progress of the order. ...Gordon Fullerton
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completely satisfactory
the order came in 2 deliveries 1 yesterday and 1 today but this was clear in the documents
thank you ...Celia Handel
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Dear Sir, Free Delivery etc - I think you should indicate on your website what sort of delivery timescale one should expect - when I placed an order with you last night I certainly didnt expect to be told this morning that delivery would be 7 November 2011 ie more than 2 weeks to wait Yours faithfully David Fallon
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Dear Mr Fallon
It is very unfortunate that some manufactures do not keep stocks of all there goods and lead times are long, this is something we have put to them on many occasions. Thank fully these are rare occurrences.
Regards
MyTub ...Mr David John Fallon
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Excellent customer service, exceeded expectations. Delay was caused by your supplier and then the item went missing in transit - however you were on the case before the estimated delivery date and kept me informed at every stage without prompting. Thank you. Will certainly use you again and recommend you to others. ...Susan Lockwood
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