Credit where credit is due, recently we have had to use several warranties in our home to fix the cooker, dishewasher and boiler. I can say without a shadow of doubt the ease of dealing with your company was unbelievable, at every turn Your team kept me informed and answered my questions within 1 to 2 hours, you managed to source parts when the manufacturer could not and when you said things would arrive they did. It sounds simple but I have experienced some bad customer service later, you were a breath of fresh air. Thank you. Paul ...Paul Cappleman
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Excellent service. Initially quoted as 7-10 day delivery, item delivered within3 days. ...Robin Cooper - Morgan Cooper Limited
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I ordered a replacement part for my fire. It arrived in just over 24hrs - great service. I will use My Tub again. ...Angela Robertson
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Thank you for your great service, there was an issue with obtaining the item but you kept me informed. The item was eventually delivered earlier than expected.
Thank you once again. ...john epworth
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Excellent service, communication very good. Delivery charge very fair! i.e. free. goods well packed. Good service from delivery carrier too.
...Glebe Services
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Order came on the day expected, but a week for a small part could be improved.
Part is slightly dented, not as a result of delivery, qa before packing would be good.
I havent fitted the part yet so hopefully the dent wont affect installation ...Brian Power
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Delivery fast thanks alot. Product tricky to install however, we managed and now have a complete toilet once again!! Thanks ...Anita Neill
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Item arrived on time and in exoected condition
will use you again
thanks ...david chesworth
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Hi
Service: Excellent, I was kept informed of delivery dates, and item arrived early on the day specified.
Product: This was a replacement part for a bolier timer. The picture on your site was the same as the original, but the one sent to me was different. I assumed it was a more recent part, and as it was the same size and had same connections, I have fitted and it works fine. So not an issue at all but might be worth mentioning this on the site, and changing the picture.
Desktop website was easy to use. ...Martin Vince
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Great and prompt service thank you. ...steve Ransome
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