Was disappointed as did not realise when ordered that glass door for oven would take 15 days, and was not told that would have to drive to a parts centre (14 mile round trip) to collect it. The staff were polite and answered email promptly, however gave name of the retail park where to go for collection but not the name of the Parts Company. Fortunately I had asked in a previous email for the telephone number, so was able to ring the number and ask them who they were and where to go in the retail park. The item is what was ordered and cheaper than elsewhere, so would order again from MuTub, but would want to know how long is the wait before ordering, especially for an urgently needed part.
Thank you ...Mrs Catherine Dobson
|
Good service. Product arrived before time, which I requested. This in turn allowed us to complete the job on time. Thank you. ...Westcountry Maintenance Services Ltd
|
Another great load of customer service from these guys, as I am not there, give yourselves a well deserved pat on the back! My order was so small but this didnt seem to matter, still made me feel like a special customer. If I were a plumber I am not! I would use these guys all of the time. So refreshing that there are companies out there that still go the extra mile to keep customers informed.
Well done and keep it up! ...Mark Hawkins
|
I ordered this sink on line and prepaid the cost . I was pleased to see that delivery charges had not been added. The sink was delivered within 10 days directly to our address. All in all, an excellent service which I would means I will definitely use MyTub again. ...Christine Angelillo
|
The right advice the right product delivered on time. ...Mr Thomas W Kay
|
Product ordered was has described and perfect for what I wanted.
Order was dispatched quickly and arrived on the day stated.
Would definitely use this company again. ...Kevin Hambleton
|
Excellent service. Extremely quick delivery, and a very good price.
Thanks! ...Vincent James Nichols - Music Shed
|
Goods received in good time, will use this supplier again. ...Kamran mallick
|
As always, I received an excellent service from Laurie and Christine. Communication top notch. I wouldnt think of going elsewhere now.
Regards ...Gordon macleod
|
When I couldnt find exactly what I wanted on the site, I contacted your staff by phone, who were extremely helpful and pleasant. They arranged for the parts I needed and put a special item on the site so that I could purchase what i needed.
excellent service - thank you ...Barry Robins
|