Hi, Im sorry but I am not very impressed with the speed of your service.
I placed my order on the 18th October, I had a totally different part delivered last week even though the paperwork had the right part description on it. I phoned the number on the delivery note and I was told the correct part would come the next day - it didnt, & it didnt come the day after that either so I phoned again and was told they had to re-order and it would be with me by Monday this week - it wasnt, I waited until Thursday and had to phone them again - the part is in the warehouse and apparently it will be with me tomorrow!
What looked like a good value product has caused me to phone my customer three times to explain the delay and call your supplied three times so far at peak rate to find out what is ha
...Mr T J COOPER
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Excellent service, great communication and speedy delivery. I will definately reccomend and would use again! Thank you.
...Total Hygiene Ltd
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Wonderfully efficient. Thank you.
...Mr Robin Hooper - Tar Hinton Farms Ltd
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Product as advertised however for the amount of postage paid i would have expected it to have arrived the next working day not 4 days later
...Groeger
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No issues really. Found the ordering process fairly straight forward. Slight confusion in regards to the stock availabilitylead times but it all ended well. Customer service very helpful.
...Aidan Murphy CT Electric
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Good service, and while there was a delay in supplying all the items I was kept fully informed of the progress of the order. You even sent the order in two deliveries as one item was outstanding. You couldnt have done any more. Thanks
...barry cox
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Although I find the service you provide in responding to, and following up on, orders to be very good, your website is most confusing. There is far too much peripheral clutter, but where precise detail matters, as in giving sufficient detail of individual items available (the different types of P trap lavatory, for example), there is only the vaguest information. Thus I ended up ordering the wrong type of lavatory for my existing system. My plumber will work his way round this, but all the same I feel let down.
...Trevor Peach
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Parts arrived in good time. Excellent service.
...Liam Cross - Trinity College Dublin
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Very pleased with your helpful service and the delivered products
...Geoff Williamson
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Great quality product and fast delivery. Thank you
...Della List
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£
£32.15 
