I was pleased with all aspects of the service provided. The item was as described on the website and was received on the date specified. ...Andrew Heyes
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Really quick service, and very quick to respond to my query ...Mrs Samantha Boyd
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Great feedback and prompt delivery. ...Allan BC Duffus
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We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way. ...Barry Elder
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First class product, accurately described, fairly priced and very promptly delivered. However, I did think that the delivery charge was too high. I think that there should have been an option for a lower delivery charge, combined with a longer wait for delivery. Certainly, I was in no hurry - but had no option. ...Roy Cullington
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First class service Many thanks ...Mr D Moser
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Very efficient service. You telephoned with an approximate time the order would be delivered and I received it well before that time. I will certainly use you again if the need arises ...SUSAN HOWARD
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Speedy delivery, item as ordered, no problems whatsoever, thank you. Great looking tap. ...Graham Jones
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brilliant service - very pleased thanks ...Linda Wells
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good communication, but delivery times are excessively long for no real reason.
prices quoted are excellent, although an automatic option for collect at store....without having to 1st pay p&p, then get a refund should be offered.
overall very pleased but if I required a part urgently, I would look elsewhere. ...Lee Headington
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