The item wasnt delivered when they said it would be but once I queried it, the communnication was spot on from there and they were very apologetic and i now have a working toilet again so cant complain too much!!
...Chloe Whiskin
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Thanks for the service. Everything turned up really quick and there werent any problems, a pleasure to do business with. Thanks for your help.
Regards
John Cropper
...J Cropper
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i cannot in anyway shape or form fault the service I have received from your company and would not hesitate to recommend mytub to any of my friends.
...David Paterson
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good service and price, only downside was that some of the parts were loose in the box and I was lucky they were not damaged.
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Dear David
As the goods are delivered buy our own guys from branch, there is no need for excessive packing, the goods are loaded and delivered to you the same day.
Regards
MyTub
...David
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The only words I can say are that I got a perfect service, magnificent service and 6* yes, its six star support! Amazing service!
...Agricel Lda.
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I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
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Hi Alan
Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.
Regards
MyTub
...ELCCH
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Parts & spares excellent range. Delivery options need to be tightned up. Had to chase part which had been delivered to depot but not delivered to me. A new order had to be made. For the customer advise them how it will be delivered, post ,local depot, direct from supplier and estemated day of delivery. This I think would be a way to improve your service.
...Anthony Jones
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Order received as advised, on time - staff very helpful - site easy to navigate. Many thanks for an excellent and good value service.
...Gavin KingSmith
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Product arrived in good time. Efficient service. Really happy with the product. Will use you again. Thank you.
...Philip Hope - Phil Hope Plumbing
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brilliant service, would use again and reccommend to my friends.
...jennie williams
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£
£32.15 
