no problems. delivered on time. i would use and recomend to others. ...Paul Maher
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the water heater arrived yesterday with major parts missing the metal casing is scratched and dented - the box that it arrived in was very battered and looked like it had been opened and resealed. rang mytub straight away and was told that I would be sent a returns label to return the damaged goods, but I do hope a replacement water heater is also on its way.
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Hello
We are very sorry for any inconvenience, a new unit is being sent out today to you.
Regards
MyTub
...langley grammar school
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Problems with stock availability meant that this was not delivered on time, but comms was good and I was kept informed on progress. ...Angus McIntyre
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Thank you. Order arrived safely. Although later then expected you kept me informed at every step which was much apretiated. Thanks for sterling service. ...John Alden
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Very good service. The order was slightly delayed but I was kept fully informed. Unfortunately the supplier omitted some fixing screws, however MyTub responded quickly and sent out a set of screws immediately. Excellent customer service. Il not hesitate to use them again. ...Florence Smith
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I cannot comment on the basin itself, as the plumber still has to fit. The delivery was exceptional. I missed the van in the morning but the driver put a personal note through the door with his phone number which I called, and he delivered on the way back to the depot. That is terrific service. Well done Inverness! ...Alexander GORDON
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A hard to find product was available off the shelf. No hassle, excellent service. ...Philip Kolbe
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Great service. Delivered as expected on time. Very nice replacement unit. Thank you ...victor weatherly
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Finally received a complete undamaged wc! Thank you all so much for your extra effort and perseverance in making sure the reordered items reached us intact. I appreciate that Mytub were in no way at fault for the extra waiting time and have been impressed with the regular updates provided. It was a bit of a gamble going through an unknown company but I am very pleased with the service received.
Thanks again,
Dave ...David Andrew Nichols
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Thank you for my parts and thank you for delivering them so quickly. ...Derek Leslie - Premier Oil Aberdeen Services Ltd
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