Best products, Excellent service. Thank you ...ALI SAN
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Dear SirMadam, I found your website very clear and easy to use and when I found the part I needed ordering and payment was quick and easy. Update e-mails were useful but my only complaint was that delivery was 1 day late.I did not require the part urgently so it was not a problem.l would recommend mytub to my friends. ...David Secker
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I placed my order yesterday at 17.43 and recieved the goods early this morning.as a retired purchasing manager I can only comment on what an excellent service ...John Watson
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EXCELLENT ITEM AND FIRST CLASS SERVICE THANK YOU ,A ...EDWIN ELLIOTT
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Totally fantastic service and a true example for all the competition out there. My order was well received and within good time. Thank you for your impeccable service and extremely competitive prices!! ...Ammar Rana
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Thanks for a simple straightforward web site and also for a good service - my purchase was very straightforward! ...Noel Wilson
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive. ...Conor Donnelly
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Excellent service ! ordered on line, cheap, delivered on time, did the job and now have an operational shower again. Thanks and will definitely use you again. ...Matthew Coxall
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Great communications and service from all concerned. Easy to navigate through the website to find the parts needed. ...David Parker
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I bought a toilet on this website, it was the Twyford E100 bottom outlet close coupled pan with the Twyford E100 Square raised height lever cistern, made for the raised height pan but decided to buy it with the standard E100 bottom outlet pan as its the same as the push button cistern accept it isnt push button, its side lever instead and its great.
This toilet was bought for a friend but had it shipped to my address as he wasnt in and I will need to buy another 3 toilets with this site soon.
When the toilet first came, it was a bit of a pain in the neck to put the cistern on the pan as the screws through the cistern wasnt long enough but the screws werent actually the problem, it was the washer that goes between the pan and the cistern.
I got a new one for my mate and it fitted ...Micheal Jones
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