Disappointed, did not receive goods on date given. On further enquiry to My Tub customer service, adviser who was apologetic and took my details but did not phone me back with progress update, I had to re-phone for progress update and was advised by a more than helpful adviser that my order had not even been picked up by the courier for delivery and was awaiting dispatch. Had an e mail the following day with update on expected delivery date, unfortunately no will be home to receive goods on this date and will have to see what the courier does as I have been told the goods need a signature on receipt.
Not happy especially with the cost of £12 delivery charge. Post office do Special delivery next day service starting from £5 and order can be picked up locally if no one is home o
...Geoffrey LLoyd Evans
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Arrived promptly and well packaged. Water softner easy to fit with clear instructions. Good price.
...matthew east
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Good service in my opnion, delivered on time as stated, and left with a neighbour as requested.----- Did what it said on the tin!!!!!!!!!!!
...DAVID JACKSON
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Straight forward ordering on website.
Fast delivery, goods well packaged.
Good product.
Will use again.
...George Carmichael - Turner and Price Ltd
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Usual accurate updates and speedy delivery. Cant realy ask for more.
...Colin Turnage
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Excellent service as always.
...mrs c cannon
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Thanks for the excellent service, also the staff were most helpful in helping me choose the best product
...Matt Quinn
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive.
...Conor Donnelly
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Great communication and follow-up over an obsolete part. A company to trust. Many thanks.
...James Longwell
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Very fast delivery. Product best price i could find on the net.
Many Thanks Ron
...Ron Ragan
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£
£611.20 
