Excellent service, my product was discontinued and the team went out of their way to source a replacement, keeping me informed by telephone and email.
Thanks, will definitely use you again in the future. ...Louise McCalla
|
It took a ridiculous amount of time to receive this item and there seemed to be a very long supply chain. ...Tim Haines
|
Great service & package arrived earlier than I thought. Only trouble is Dishwasher complettely broke down whilst waiting on the part, so had to buy another. Will you take the spray arm back into your stock as packet not even opened. Please let me know, as I will send it back if I can have a refund.
Thank you
Paul Shering ...PAUL SHERING
|
There were a couple of problems, but the staff were outstanding in seeing the situation resolve, they were really helpful. Thanks ...elaine.willett
|
Top class delivery even with a mix up of Postcodes on my behalf.
Thanks for the prompt delivery ...Kenneth Roulstone
|
The price and service were good, though the dealy from placing the order to delivery was rather long (several weeks). In practice it didn't matter in this case, but normally I woudl not have wanted to wait so long. ...scott windeatt
|
brilliant service, would use again and reccommend to my friends. ...jennie williams
|
Finally received a complete undamaged wc! Thank you all so much for your extra effort and perseverance in making sure the reordered items reached us intact. I appreciate that Mytub were in no way at fault for the extra waiting time and have been impressed with the regular updates provided. It was a bit of a gamble going through an unknown company but I am very pleased with the service received.
Thanks again,
Dave ...David Andrew Nichols
|
Hi, Many thanks for the fire. I would like to say that I have found your company very efficient and you have provided a top class service and I am very happy with the product too.
Thanks again. ...Rachel
|
Hi,
Part of my order was missing but staff at MT and at my local supplier could not be more helpful. Well done My Tub, customer service gets a 10 from me ...Martin Frain
|