Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio
...David Pawson
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Excellent and efficient service. Thank you!
...Mrs C M parnham
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Very good service and speedy delivery and well price,good comunication all round, wil use again in near future
thanks to my tub.
...claude lehuede
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Superb service as always.
...Steve Faley - Ondemand Plumbing
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GREAT SERVICE AND PROMPT DELIVERY.....
...IMRAN ALIBHAI
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Thanks for prompt service, everything in good order.
...M B E French
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your service and communication have been excellent and products and website are good to! I would guess delivery out of your hands at this point but delivery was confirmed for 12/01/2018 but didnt arrive until 15/01/2018 but wasnt a problem for me!
Regards
...andy moss
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Delivery could have been quicker, especially for price.
Prompt email response to delivery queries.
R
Martin Cawley
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Dear Martin
Our infrastructure is geared up for orders over the £25, hence the free delivery.
Regards
MyTub
...Martin Cawley
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Very good service. Had the part I wanted despite originals being out of production.
Very helpful telephone staff. John Robson
...john robson
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Item not in stock so I was disappointed with the delivery time but, otherwise, service and communication was good.
...Mr I S Cameron
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£
£239.79 
