So pleased I was able to still buy the correct vermiculite for my Valor gas fire. I bought a cheaper pack first, of a different brand from another company, which had larger granules. Unfortunately, I found it caused quite loud popping noises when the fire was on. Using the correct vermiculite bought from your company has made all the difference. Also, it was delivered within good time.
...Julian Willis
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Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
...A Randall
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Great company. Very helpful from start to finish.
...Lee Oates
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Fast delivery by DPD. Coals were as described and an exact replacement for the old ones.
...David McCombe - Mr
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First class service
The delivery driver was friendly and very helpful, will definitely use your company again. *****
...Mr john law
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My Tub were very helpful during the ordering process with good and regular updating of information until the goods became available.
...Ian Birrell
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Good price & quality, but delivery quite slow.
...Timothy Salter
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Super company to deal with
...ASQUITH BUTLER LTD
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Prompt delivery and good customer service on the phone. Thanks
...Lisa Readman
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I was very pleased with the quickness of responses to my queries. A pity that the item has been discontinued and was unable to buy from you. will keep your site on record for any future needs.
...David Trowbridge
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£
£239.79 
