Despite an serious error on my first order with MyTub I was suitably relieved to have the matter professioinally and honestly resolved as it was apprantly due to a typing error on your webpages which has subsequently been rectified. Thanks particularly to Rachel who handled the matter efficiently and fairly. The final outsome is staisfactory.
...Peter Mundy
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Hi. Very pleased. Excellent service. Thank you
...C S PRATT
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Prompt service and exactly as required - Thanks.
...William Gatecliff
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Youve been great Christine especially at keeping me informed of the progress of my order and of its delivery date. Unfortunately the local courier or supplier based in Peckham, south London, I think he said on the phone didnt deliver it to us last Friday as youd said would happen but today, Monday. However they too were very good on the communication front, despite the disparity of dates, and the delay didnt hold up our builders. So thank you! Coming from the north-east myself, Im always glad when theres a chance to buy from a company based up there.
...Alan Jackson
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your service was fine and date of delivery reasonably accurate.Reply to a question was speedy and I was well satisfied.Thanks
...d j wright
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Disappointed, did not receive goods on date given. On further enquiry to My Tub customer service, adviser who was apologetic and took my details but did not phone me back with progress update, I had to re-phone for progress update and was advised by a more than helpful adviser that my order had not even been picked up by the courier for delivery and was awaiting dispatch. Had an e mail the following day with update on expected delivery date, unfortunately no will be home to receive goods on this date and will have to see what the courier does as I have been told the goods need a signature on receipt.
Not happy especially with the cost of £12 delivery charge. Post office do Special delivery next day service starting from £5 and order can be picked up locally if no one is home o
...Geoffrey LLoyd Evans
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Was kept informed of revised delivery date and item delivered as specified.
Quality original part.
I now have a working shower!
Very pleased ... Will use again.
...Stephen Grayson
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Fantastic service thanks so much 100%
...james wilson
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Usual prompt service.
Thanks
...Alec Pearson
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Ordering process very straight forward, kept informed of the status of my order and delivery. I am a returning customer and again very please with the service. Excellent!
...BDP
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£
£239.79 
