Very happy with the service. I actually ordered a different model of thermostat control however Mytub sent me an ungraded version as the one I ordered wasnt available. Easy to use website and the delivery was quick. When I did contact them they were quick to respond and very helpful. Would highly recommend. ...Gavin Bhandari
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I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
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Hi Alan
Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.
Regards
MyTub ...ELCCH
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Excellent service ...basingstoke hospital bnhft
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Excellent service and delivery is always good. ...basingstoke hospital bnhft
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Most impressed with your customer service. I was immediately informed of the anticipated delivery date and regularly updated. Item arrived safely on the expected day. Many thanks - I only wish other companies were as good ...Brian Farrell
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Excellent service. Thank you so much ...Helen Murray
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you need to improve your delivery times. Had to wait a month, just not good enough. ...Chittaranjan Pillai
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Good service,would be happy to purchase from My Tub again ...J.D.Gillam
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Excellent service throughout, no hesitation to recommend to others ...Stephen Lumb
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First class service, items delivered on exact day stated. ...Richard Allison - RAE
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