|Please be aware that all goods were received safe and sound, but had to be repackaged by your courier PTS as the weight and volume of goods were too much for the padded envelope used.
|There was a delay in delivery of our order but we were regularly updated and the new delivery was on time and efficient.
|It took just over a week to receive the item, which is quite slow, but the frequent email updates were valuable.
|Just what I wanted. Good product. Good price. Thanks
|very good service. mailed on sunday to ask how long to get part.mail reply early monday morning.ordered 10.00am monday and delivered to door tuesday 2.00pm.it was only a knob for a gas fire but postage was cheaper than other sites.can only recomend site.
...mr frank beazer
|Faulty item replaced within days. Much appreciated.
|Outstanding service,excellent communication.No problems at all collecting items from the parts center,they were ready and waiting for uplift when i got there.Thankyou,much appreciated,hope to use you again sometime.
|You did exactly what you promised and the goods turned up sooner than quoted which doesnt often happen.
|Excellent service. Sought discontinued items for me and delivered promptly.
|I ordered a replacement coal bed for a Valor highlight fire. Even though the part is obsolete, you managed to get hold of a replacement. We really appreciate the effort in sourcing the part and getting it delivered to us a lot quicker than expected. Thank you and I will keep your web site bookmarked if we need any other parts in the future.