Cusomter service is great. I ordered a part needing it to be shipped to the US and the customer service team quickly got the part to me and kept me inofmed of my order throughout the process. Unfortunately, through no fault of the MYTub team, the part did not fit. For those ordering parts from the US verify the OD verses the ID of the fittings. I ordered a 50mm push fitting coupling and got exactly what I ordered. The coupling is apparently measured by the OD and I needed a push fit coupling to fit a 2" 50mm ABS pipe. In the US that would be 2" 50mm ID and about 54mm OD. Lesson learned.
...Tracy Reinmiller
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Thanks very much for the prompt delivery of our order - and the emails keeping us informed of its progress.
...Ken Young
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I found the service excellent ordering at 2pm and having delivery for 9am the next day, especially as we required the thermocouple urgently, the only thing i would suggest is if the items could have had a picture also just make sure it looks the same because I found with my searches that my particular item varied a great deal for the same model fire and it would help tremendously to be confident of ordering the correct item.
...Peter Robinson
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Great bath for the price. Arrived on day promised. Would recommend to others. Thankyou
...Dave Daniels
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Delivered on time, Very helpful in offering me correct alternative as my request item was discontinued. Good people.
...Tim de Paravicini - Yoshino Ltd.
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Excellent product delivery and packaging very good would recommend to use again
...william quilter
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Quick despatch, easy website to use, good comms and great value
...Amanda Butcher
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The service I received was excellent and I appreciated being able to alter the delivery date to suit myself, thank you regards Mike.
...Michael Reavy
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Excellent service - thank you
...Dugald Macpherson
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excellence service and a prompt delivery, would use again
...paul redford
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£
£239.79 
